Quick answers for Austin patients
Can I request a refill online while in Austin? Yes. Adults physically in Texas may request a clinician review for eligible, non-controlled maintenance medications. Prescriptions are subject to medical appropriateness.
Do you have a walk-in clinic in Austin? No. Care is provided remotely through the existing Fairview, Texas practice. If an in-person examination or emergency care is needed, we will advise accordingly.
Can an established PrEP patient renew Truvada or Descovy? A clinician can review your regimen and recent results. HIV monitoring and other indicated tests must be current before a safe prescription decision.
Where can I complete STI testing? We can discuss clinically appropriate tests and local CPL collection locations. See published service pricing and find a lab.
Popular in Austin
Private care from home, campus or your phone
Need to discuss a refill first? Refill text: 469-951-0477 (text-only). Avoid sharing private medical details until secure intake.
Austin health guides
Care that fits a changing city
How we can help
If your usual prescriber is unavailable, you have recently moved, or you have run out of an established prescription, our Texas clinician can review your situation remotely. We assess medication history, current symptoms, safety considerations, and the need for monitoring before deciding whether treatment is appropriate.
Before you start
- Check that your medication is eligible and non-controlled.
- Have your medication name, dose, allergy list and preferred pharmacy available.
- Contact the practice or enter the secure refill pathway. The $39 fee is for review, not a guaranteed prescription.
- The clinician determines whether a refill, monitoring, referral or in-person assessment is appropriate.